The testimonial below demonstrates why choosing the right bail agent is so import and why professionalism, honesty and integrity outweigh the perceived benefit of illegal discounts offered by inexperienced and dishonest bail agents."It’s been 6 years since my family and I were led to Jason. I have been out on bail for over 6 years. Jason has been a man of his word and kept my bond. My case has already been through trial and is awaiting a retrial, if I had picked another bail bonds company I would have been charged a yearly fee that would have put my family in financial ruins. I can’t express to anyone who is looking for a bail bond person, how great Jason has been, a real God send!!!!. I’m so grateful for Jason’s hands-on help. To anyone who is looking for a bail bonds company without hesitation use Jason, he can do the impossible. Thank you Jason for your help and understanding."-- Shaine Lavoie
An article from April 12, 2012 in the Philadelphia Inquirer titled, “Courts take action to stem tide of no-shows”, reveals just how enormous the problem of having criminal defendants appear in court or pay their forfeited bail has become. The Inquirer article discloses that an amazing 47,000 defendants have active fugitive warrants for their arrest issued by Philadelphia courts and mainly because of the defendant’s failure to appear. This constitutes a third of all defendants skipped one or more court date, which is the highest failure to appear rate in the nation! Additionally, the court system is owed a staggering $1 billion in forfeited bail that will probably never be collected.
There is much confusion surrounding bail in the Federal court criminal justice system and very few have the knowledge and background to assist you, or even explain it clearly. Unlike state court, it’s not a simple process of having a local bail agent run to the jail to have a loved one released. There are several possibilities for bail in Federal Court and most take a few days or even weeks to submit. Determination for bail is always made by the Judge or Magistrate handling the case.
Senate Bill AB109 was signed into law by Governor Jerry Brown in May, 2011which requires 30,000 of the roughly 180,000 California prisoners to be sent back to County Jails to serve out their sentences or be released and monitored.
Additionally, it requires the county jails to begin housing convicted prisoners that would have normally been sent to state prisons. The law became effective October 1st and the strain on county resources is already being felt, particularly here at the Orange County Jail and Los Angeles County Jail. With already overcrowded jails throughout our state and funding that was already stretched to the limit, this “Realignment Bill” is creating havoc within each counties criminal judicial systems.
Each county is now implementing plans to massively increase the size and scope of their probation departments who have been given the task of devising a plan to handle the additional inmates. Most of the solutions being proposed to reduce jail population involve “sentenced” inmates, or inmates that have plead guilty and are serving prison sentences. The release of these inmates will be primarily managed using government funded release programs, such as GPS monitoring or Own Recognizance release.
A new comprehensive report released last month from the Bureau of Justice Statistics (BJS) shows once again that having defendants released from custody by way of a bail bond is the most effective and economical method when compared to government funded unsecured release. This detailed report quantifies and clearly defines the performance differences between Surety Bail Bonds vs. unsecured releases. This report found:
The ExpertBail Network together with Jason Meyerson of Bail Bond Professionals, have launched a new and exciting bail bond education program for high school students in Orange County. Its’ purpose is to inform and educate students about the dangers of drinking while driving and what to expect if they are arrested.
In the month of September the Justice Policy Institute (JPI), aka Pretrial Services, put out a scathing anti-bail propaganda document named “Bail Fail” depicting the bail bond industry in America as a complete failure which has led to more crime, more jail overcrowding and is a broken system that needs to be eliminated. JPI declared September as the “War on Bail” month by spreading their report to anyone who would listen, including Judges, District Attorney’s, Bar Associations and the like. Needless to say, “Bail Fail” fails miserably to tell the truth about what bail agents do, how we do it and what benefits we bring to the criminal justice system, the states we operate in and society as a whole.
Today the Wall Street Journal featured an article about the bail bond business and how it has been affected by the decline of the real estate market since 2008. The articles author, Dawn Wotapka, contacted Bail Bond Professionals owner Jason Meyerson to discuss how it has changed the way he approaches his business and if more inmates now remain in custody due to the lack of collateral.
Unlike many surrounding counties, Orange County does an excellent job of providing online tools to the public for gathering criminal case information. You probably would be interested in finding out if there is an Orange County Warrant for your arrest or if someone you know is in jail or what a friend or loved one is being charged with. In Los Angeles County it is nearly impossible to find out this information and requires phone calls to courts just to figure out the status of a case. Orange County makes all this information easily accessible via the web requiring no logon or pay-to-use fees. Orange county websites below:
What do you feel when you miss a call from an important client or a new client? How does it feel when you have an urgent and crucial matter you want to pass across, but the phone is not answered? A missed call in a bail bond company is a missed opportunity. Every client requires a responsive, professional, and reliable company, which are some of the pointers of a credible and efficient company.
Let us see why answering service is very useful in a bail bond company.
Answering services saves the risk of a client losing new potential clients. Failing to communicate at the right time when matters related to court are crucial also puts your business at risk. Therefore, miscommunication may cause the company a great loss if the defendant is disappointed by the company and fails to attend the court proceedings. Most bail bond professionals are stressed with work since they must protect their client's privacy.
To maintain professionalism in your bail bond company, answering services are highly beneficial to businesses for the following reasons:
Questions and concerns are raised frequently and patiently addressed to clarify those who call in with their questions or concerns. This creates understanding through communication in the entire process. The answering service provides the required clarity addressing frequently asked questions and concerns raised. This promotes a clear understanding of the criminal justice system's entire process as it is simplified to those availing the bail bonds.
It is important that every communication made in a bail bond company is received and answered immediately despite the day offs or holidays. Compared to hiring a live receptionist, an answering service attends to customers' issues 24 hours a day and seven days a week. Therefore every communication received is answered immediately irrespective of day and even on scheduled holidays or weekly offs to ensure that no client is left unattended. In an attempt of the caller reaching out to the bail bond company but does not bear fruit, there is a high possibility of the client getting another bail bond company to help out, especially in urgent and timely matters.
Due to the good customer service that your clients will experience with the answering service, they are likely to refer other clients to your firm when in need of help.
An answering service is meant to ensure good customer service. When they contact your law firm, customers expect that you will listen to them, guide them professionally, and help them out in legal matters by representing them in court proceedings. Availability of an answering service will boost your business as it will always respond to clients' issues at all times.
An answering service responds to clients' issues professionally. Your clients will have an opportunity to learn about your law firm and the type of services you offer. In addition to that, the clients with urgent issues will have them attended because they will be routed, and you will receive a notification.
Answering services come in handy with the translation services, which is an added advantage for both the callers and the operators who man the calls. In most cases, the agents are bilingual, making the caller be at ease because they are confident of a clear understanding of the communication. This minimizes the chances of losing potential clients due to challenges in effective communication due to the language barrier.
A suitable plan can be laid for the client based on the client's requirements, which will eventually increase the bail bond company's efficiency. Customers may choose different ways of communicating with you. They may choose to use messages, calls, and even mails. Whichever method they use, they expect you to respond to their issues promptly.
It helps you stay organized and keep track of your scheduled appointments and tasks that need to be addressed before given appointments. In businesses where clients must book appointments, answering services come in handy to avoid losing track of the appointments by creating inconveniences on your side and the client. The messages received are stored in a safe portal where you can retrieve them later and call back your clients.
It can be hectic and time-consuming for an individual to do all the calls answering and keeping track of them, scheduling appointments, and replying to the company's messages. However, an answering service leaves you with more time on your hands enough to deal with other company issues. The urgent issues will be relayed to you, and plan on how you will handle them.
Most clients are very certain about what they want. With the current quick-moving society, anytime your clients and potential clients do not get answers to their questions, you will certainly lose many prospects. For instance, you may end up losing a client that may be in urgent need of your representation simply because his message was not answered. Answering services eliminate these chances of losing customers, capturing the prospect by being available when there is a need.
Your business may fail if you don't have time to deal with some business issues due to much work's bulkiness or stress. To strike a balance, you need an answering service that will eventually enhance your company's productivity. There will be no need to spend the time in the office to answer you, clients.
Live voice interaction and live operator beats other modern communication tools today like voicemail and other automation types. When the client needs to reach their service provider, they want to hear the machine's last response. To help upgrade your law firm, it is advisable to incorporate answering services.
Answering service helps maintain your business reputation and efficiency by providing you with a 24hour live operator and live voice interaction, thus maintaining a fluent flow of communication with no delay despite the times of the day or season.
Never missing a call maintains customer interaction and customer service.
There is an immediate response in answering service with phone messages, voice mail, which might be delayed or lost. Phone calls might be put off too in situations where there is no answering service, creating a roadblock, and losing clients to your competitors.
It is cost-saving to use a telephone answering service operator instead of hiring a full-time receptionist.
Most of the answering services come with many packages, and they may allow you to select the package that best fits your budget and type of your business.
Answering services are of different forms. Here are examples of various answering services:
In live answering service, callers get to speak to a real person on the end of the line and in real-time. It is rated highly by many callers due to its effectiveness.
This answering service is also flexible as these professional operators can work from various places like home, company's office, or hired working spaces.
This type of answering service is suitable for companies that have multiple clients. It is efficient for companies with high volumes of calls throughout, for example, the telecommunication industry.
Most web-based companies and businesses mostly use this. However, it can still be used to serve businesses that are not web-based. It is used to make processes such as order processing and making inquiries effortless for clients and callers.
Online answering service can be used interchangeably with live answering service as most companies do. If you have an online company, this is the most preferably answering service.
This answering service serves the best industries that require niche-specific technical support.
This is the perfect type of service for companies requiring 24-hour call answering services. But in this case, the caller does not talk to a real person.
This type uses the technique of an automated voice, normally with pre-recorded prompts for your callers. A good example can be "Press 1 to talk to one of our agents."
Many answering services providers out in there all claim to be the best, excellent, and customer-focused. Having this in mind, how do you determine the best answering service provider?
Here are some six tips to help you to make the right choice.
Even with quality and modern machines in the answering industry, it requires understanding their back-up plans. Ensure they got the right technology to handle any downtime with utilities and know their previous experiences with downtime.
Callers want to be attended to by friendly and professional call operators. Most answering service companies train their operators to the best, focusing on professionalism and friendliness as the priorities.
It is always best to work with service providers who have expertise in their field. Experienced answering service offers the best practices since they are familiar with how callers are handled and how to operate in various situations. It's advisable to make references from trusted companies, especially within your industry.
Big corporations report to their stakeholders, whereas family-owned and small businesses treat their customers like family offering the best services. Some big corporations seem cheaper but also come at the cost of personal service. This is a great consideration to make for deciding on answering services for a bail bond company.
As you would prefer to have a well-trained secretary full of information and answers to your callers, the good answering service provider also makes sure it has spent time training the operators to provide great excellent services to your callers and equipping them with all the information needed that callers may be interested in
It is good to make sure you have made the right choice while choosing your company's best answering service. These few important tips were meant to help you think through some of the concerns that may arise while deciding on an answering machine service.
Do not make your business suffer or stagnate due to poor communication. Investing in answering service saves you a great deal, retaining clients and attracting new ones increasing productivity, hence its growth.
When running a bail bond company or law firm, you require a legal answering service. Bail bond company offers surety bond through a bail agent or Bail Bondsman that secures a defendant's release from jail by the court. The courts do not release a defendant accused of a serious crime unless there is surety from a bail bond firm, as assurance they will show up in court by submitting a surety bond or a bail bond, which is in most cases an amount of cash decided by the court.
Civil Bail Bond - Normally used in civil cases and warrants the payment of the debt, plus the costs and interests which have been assessed against the defendant
Criminal Bail Bond - used in criminal cases as a surety that the defendant will appear when called upon for trial by the court and warrants payment for any penalties or fines set against the defendant.
Answering service in a bail bond company comes in very handy. During a crisis, one wants to be attended to immediately, not being put on hold, not speaking to a machine or no answer at all. Due to the nature of the work of bail bond companies, which is sometimes hectic, answering services help a great deal in maintaining and luring potential clients, preventing losses that would be incurred in cases where the defendant may fail to appear in court because of failed communication, keeping track of calls and appointments, replying to messages from callers and inquiries. Bail bond companies should be cautious in choosing the right answering service to be incorporated, the service providers' reputation and experience, the offers coming with different answering services, and the cost.